Tuesday, December 4, 2007

Best Seller Guide Lemon-Aid

The Guides best Seller of Lemon Aid



Best-sellers for over thirty years. Lemon-Aid new and used car/truck guides are unlike any other auto books on the market. Their main objective, to inform and protect consumers in an industry known for its dishonesty and exaggerated claims remains unchanged. However, these guides also focus on warranties and confidential service bulletins that automakers swear don't exist.

That's why you'll be interested in finding the exact bulletin, memo, or news clipping reproduced from the original so neither the dealer nor automaker can weasel out of doing the right thing.

source : lemonaidcars

State Warranty Rights Acts (Lemon Laws)

Lemon laws have now been enacted in all but 2 states. While these lemon laws are not uniform, they do follow a common theme.

  1. The statutes define lemon cars and required that manufacturers (not dealers)remedy the defects. Most statutes define "lemon-ness" in terms of a car that continues to have a defect that substantially impairs its use, value, or safety of the car after a reasonable number of attempts to repair the car.
  2. Most statutes set up a warranty rights period of either 12 to 24 months or 12,000 to 24 thousand miles. The defects must occur sometime in this period.
  3. Most of the statutes contain a three or four prong definition of when a manufacturer has had a sufficient number of attempts to repair, entitling the consumer to a refund or a replacement. These are:
    1. If the defect is a serious safety defect involving brakes steering, the manufacturer is granted one attempt to repair.
    2. If the defect is a safety defect not involving a serious safety defect, the manufacturer has two attempts to repair.
    3. For any other defect, the manufacturers are usually granted three or four chances to repair the same defect.
    4. If at any time the vehicle is in the shop for a cumulative total of 30 days in a one year period, at least one of those days occurring in the first 12 months or 12,000 miles.

    If any of the four prongs are satisfied, the consumer is generally granted the right to require repurchase or replacement of her vehicle.

  4. Most lemon laws allow an offset for use of the vehicle for the consumer. This reasonable offset for use, often involved a reduction in the consumer's purchase price return in relation to the number of miles he has put on the car. One law expresses the reduction in refund for use as follows:

    (miles at time of refund x purchase price)/100,000

    The consumer can often effectively argue that he should not be charged for miles that were put on the vehicle after the initial attempt to repair the offending defect. For example, what if the consumer allows a dealer to make several attempts to repair a defect over a period of several thousand miles? Should the manufacturer be allowed to reduce his refund for the period of time he was unsuccessful in repairing the defect? Our answer is no and the above formula should be computed using the mileage at the time of the first attempt. This can often make a difference of several hundred dollars to the consumer.

  5. Only about one half of the lemon laws allow the consumer to recover attorney's fees in his action. Those states that do allow attorney's fees certainly provide greater access to representation in warranty disputes and greater likelihood of success.

Your State's Law

See the Bibliography Page for Links to Most State Laws

ALABAMA Ala. Code §§ 8-20A-1--8020A-6
ALASKA ALASKA STAT. §§ 45.45.300-.900
ARIZONA ARIZ. REV. STAT. ANN. §§ 44-1261 to -1265
ARKANSAS Ark. Stat. Ann. §4-90-401
CALIFORNIA CAL. CIV. CODE § 1793.2
COLORADO COLO. REV. STAT. §§ 42-12-101 to -107
CONNECTICUT CONN. GEN. STAT. § 42-179 to -186
DELAWARE DEL. CODE ANN. tit. 6, §§ 5001-09
DC D.C. CODE AN. §§ 40-1301 to -1309
FLORIDA FLA. STAT. ANN. §§ 681.10-.111
GEORGIA O.C.G.A. § 10-1-780
HAWAII HAWAII REV. STAT. § 481I-1
ILLINOIS 815 ILCS 380/1-/8
INDIANA Ind. Code § 24-5-13
IOWA IOWA CODE ANN. § 322G.1
KANSAS KAN. STAT. ANN. §§ 50-645--664
KENTUCKY KY. REV. STAT. ANN. §§ 367.840 -.846
LOUISIANA LA. REV. STAT. ANN. §§ 51:1941-48
MAINE ME. REV. STAT. ANN. tit. 10, §§ 1161-68
MARYLAND MD. COM. LAW CODE ANN. § 14-1501 to -1504
MASSACHUSETTS MASS. GEN. LAWS ANN. ch. 90, § 7N 1/2
MICHIGAN MICH. COMP. LAWS ANN. §§ 257.1401-.1408
MINNESOTA MINN. STAT. ANN. §325F.665
MISSISSIPPI MISS. CODE ANN. § 63-17-151 to -165
MISSOURI MO. ANN. STAT. §§ 407.560-.579
MONTANA MONT. CODE ANN. §§ 61-4-501 to -533
NEBRASKA NEB. REV. STAT. §§ 60-2701 to -2709
NEVADA NEV. REV. STAT. §§ 597.600-.680
NEW HAMPSHIRE N.H. REV. STAT. ANN. § 357-D:1
NEW JERSEY N.J. STAT. ANN. §§ 56:12-30 to -46
NEW MEXICO N.M. STAT. ANN. 57-16A-1 to -9
NEW YORK N.Y. GEN. BUS. LAW § 198-a
NORTH CAROLINA N.C. GEN. STAT. § 20.351
NORTH DAKOTA N.D. CENT. CODE 51-07-16 to -22
OHIO OHIO REV. CODE ANN. 1345.71 -.77
OKLAHOMA OKLA. STAT. ANN. 15, § 901
OREGON OR. REV. STAT. 646.315-375
PENNSYLVANIA 73 PA. STAT. ANN. §§ 1951-63
RHODE ISLAND R.I. GEN. LAWS §§ 31-5.2-1 to -13
SOUTH CAROLINA S.C. Code Ann. §§56-28-10
SOUTH DAKOTA S.D. Code Ann. §23-6D-1
TENNESSEE TENN. CODE ANN. 55-24-201 to -209
http://www.tba.org/LawBytes/T5_1406.html
TEXAS TEX. REV. CIV. STAT. ANN. art. 4413 (36) § 607
UTAH UTAH CODE ANN. 13-20-1 to -7
VERMONT VT. STAT. ANN. tit. 9, §§ 4170-81
VIRGINIA VA. CODE § 59.1-207.9 to 207.16
WASHINGTON WASH. REV. CODE ANN. §19.118.005
WEST VIRGINIA W.VA. CODE §§46A-6A-1 to -9
WISCONSIN WIS. STAT. ANN. § 218.015
WYOMING WYO. STAT. ANN. § 40-17-101


source : defect

Thursday, November 29, 2007

Uniform Commercial Code Summary

The Uniform Commercial Code or UCC has been enacted in all 50 states and some of the territories of the United States. It is the primary source of law in all contracts dealing with the sale of products. The TARR refers to Tender, Acceptance, Rejection, Revocation and applies to different aspects of the consumer's "relationship" with the purchased goods.

TENDER -
The tender provisions of the Uniform Commercial Code contained in Section2-601 provide that the buyer is entitled to reject any goods that fail in any respect to conform to the contract. Unfortunately, new cars are often technically complex and their innermost workings are beyond the understanding of the average new car buyer. The buyer, therefore, does not know whether the goods are then conforming.

ACCEPTANCE -
The new car buyer accepts the goods believing and expecting that the manufacturer will repair any problem he has with the goods under the warranty.

REJECTION -
The new car buyer may discover a problem with the vehicle within the first few miles of his purchase. This would allow the new car buyer to reject the goods. If the new car buyer discovers a defect in the car within a reasonable time to inspect the vehicle, he may reject the vehicle. This period is not defined. On the one hand, the buyer must be given a reasonable time to inspect and that reasonable time to inspect will be held as an acceptance of the vehicle. The Courts will decide this reasonable time to inspect based on the knowledge and experience of the buyer, the difficulty in discovering the defect, and the opportunity to discover the defect.
The following is an example of a case of rejection: Mr. Zabriskie purchase a new 1966 Chevrolet Biscayne. After picking up the car on Friday evening, while en route to his home 2.5 miles away, and within 7/10ths of a mile from the dealership, the car stalled and stalled again within 15 feet. Thereafter, the car would only drive in low gear. The buyer rejected the vehicle and stopped payment on his check. The dealer contended that the buyer could not reject the car because he had driven it around the block and that was his reasonable opportunity to inspect. The New Jersey Court said;

To the layman, the complicated mechanisms of today's automobile are a complete mystery. To have the automobile inspected by someone with sufficient expertise to disassemble the vehicle in order the discover latent defects before the contract is signed, is assuredly impossible and highly impractical. Consequently, the first few miles of driving become even more significant to the excited new car buyer. This is the buyer's first reasonable opportunity to enjoy his new vehicle to see if it conforms to what it was represented to be and whether he is getting what he bargained for. How long the buyer may drive the new car under the guise of inspection of new goods is not an issue in the present case because 7/10th of a mile is clearly within the ambit of a reasonable opportunity to inspect. Zabriskie Chevrolet, Inc. v. Smith, 240 A. 2d 195(1968)

It is suggested that Courts will tend to excuse use by consumers if possible.

REVOCATION -
What happens when the consumer has used the new car for a lengthy period of time? This is the typical lemon car case. The UCC provides that a buyer may revoke his acceptance of goods whose non-conformity substantially impairs the value of the goods to him when he has accepted the goods without discovery of a non-conformity because it was difficult to discover or if he was assured that non-conformities would be repaired. Of course, the average new car buyer does not learn of the nonconformity until hundreds of thousands of miles later. And because quality is job one, and manufacturers are competing on the basis of their warranties, the consumer always is assured that any noncomformities he does discover will be remedied.
What is a noncomformity substantially impairing the value of the vehicle?

  1. A noncomformity may include a number of relatively minor defects whose cumulative total adds up to a substantial impairment. This is the "Shake Faith" Doctrine first stated in the Zabrisikie case. "For a majority of people the purchase of a new car is a major investment, rationalized by the peace of mind that flows from its dependability and safety. Once their faith is shaken, the vehicle loses not only its real value in their eyes, but becomes an instrument whose integrity is substantially impaired and whose operation is fraught with apprehension".
  2. A substantial noncomformity may include a failure or refusal to repair the goods under the warranty. In Durfee V. Rod Baxter Imports, the Minnesota Court held that the Saab owner that was plagued by a series of of annoying minor defects and stalling, which were never repaired after a number of attempts, could revoke, "if repairs are not successfully undertaken within a reasonable time", the consumer may elect to revoke.
  3. Substantial Non Conformity and Lemon Laws often define what may be considered a substantial impairment. These definitions have been successfully used to flesh out the substantial impairment in the UCC.

Additional narrative information on Magnusson-Moss, UCC and lemon laws on these pages is provided by T. Michael Flinn, attorney.